May 2022

How do I cancel and refund at Cebu pacific - 2022-23

Life is unpredictable. As a result, what happens is many people plan their trips and, in excitement, book their tickets. However, later on, they're unable to travel on that specific date because of some sudden changes in the events. In situations like these, all they need to do is alter or modify their flight booking dates or time as per their preferred slot. If you also have reserved a flight ticket with Cebu Pacific, however, you need to cancel the flight because of some sudden event.

The Cebu Pacific cancellations process can be carried out in two ways - Online or by Telephone. Here is the complete procedure mentioned, which will guide you till the end.

Method #1: Online Cebu Pacific Cancellations

Step #1: Hit the official link and go to the Cebu Pacific homepage. After filling in your login credentials, tap on the yellow 'Log In' button.

Step #2: If one doesn't have an account, they can visit the Cebu Pacific cancellations web page. Enter the correct confirmation number and your name. Now, hit on the 'Continue' button.

Step #3: Tap on the 'Flight | Hotel | Car' tab shown at the top of the homepage. The passengers will be taken to a new page where many options and links will be available. Among those, you need to tap on the 'Manage Cebu Pacific Reservations' link.

Step #4: Click the 'Cebu Pacific Cancel Reservation' link later. There' you'd have to tap on the 'Manage Reservations' option.

After that, select the 'Cebu Pacific Cancel Reservation' button present there.

Step #5: You'll see three boxes popped up on your screen, where you'll need to enter your confirmation number of the flight, first name, and the last name of the passenger. Fill in the details and hit on the 'Continue' button.

Step #6: Lastly, review your Cebu Pacific flight details.

Step #7: Visit Travel Funds to go through the status of your cancellation.

Step #8: At the lower right corner of the Cebu Pacific cancellation web page on the browser, the 'Cancel My Reservation?' option will be shown. Tap the 'Yes, Cancel' button, and your cancellation procedure will be completed.

Method #2: Cancel your reservation through the call

Contact our customer service associate by dialing Cebu Pacific's Reservations Department's toll-free number mentioned in this blog. In addition to that, if you're having any queries, doubts, or questions about your flight ticket reservation, contact Cebu Pacific via phone.

Cebu pacific cancellation policy

According to the Cebu Pacific 24-hour Cancellation policy, passengers are allowed to cancel a flight reservation on Cebu Pacific within the duration of 24 hours of the purchase of the flight.

In a situation where the booking was made about a week ago before the scheduled departure of your flight, as per the refund policy of Cebu Pacific, a complete refund will be provided to the customers.