Upgrade flight ticket at Viva Air Colombia
Do you wish to upgrade your ticket and wondering about the Upgrade policy of Viva Air Columbia? You've come to the right spot. Viva Air Colombia makes the process easier for the passengers if you have made a booking with them. The below mentioned will also answer the question of how to Upgrade the Viva Air Colombia flight ticket to business class? For more information on your upgradation, you can visit the official website using the URL: www.vivaair.com.
Upgrade Viva air Colombia flight ticket to business class? (steps)
Viva Air Colombia offers its customers the opportunity to upgrade their tickets to business class by following these steps.
First, you must visit the official website of viva air Colombia www.vivaair.com and register yourself.
Next, the passenger must select the business class upgrade option on the screen.
Then you have to fill in the following details of the passenger as per the original ticket, like the reservation number, last, and first name.
Then you have to select the given option to request for upgradation.
After that, the passenger has to fill in all the information related to the flight and check whether there is any seat available in business class.
Now the passenger has to place a request for upgradation and submit.
After the request is approved, the customer gets informed by receiving confirmation mail from the airline.
If you are still unclear about the upgradation procedures, you can call the Viva Air Columbia Customer Service at:+1 (805) 576-8081 or dial +1 801 630 8358.
Viva Air Colombia flight change Policy & fees
Before opting for the cancellation and change process, the customer must know about Viva air Colombia's flight change policy and guidelines. The following mentioned guidelines are necessary for a customer to go through it.
If you made a booking through the official website www.vivaair.com, you could get a full refund if you cancel or change the tickets within 24 hours of the purchase.
In case the passenger cancels the flight tickets after 24 hours, then, in that case, the customer has to pay certain charges or a fee for changes.
If you wish to cancel the flight within seven days of the scheduled departure, then the passenger has to pay Viva Air Colombia Flight change charges to the airline.
If in case you forgot to make changes or cancel the flight tickets and did not travel, then, in that case, you are not allowed to get the refund.
If you still have issues regarding these guidelines of viva air Colombia, then you can call us on this number:+1-844-673-0381 or dial +1 801 630 8358 .
How do you cancel flights on Viva Air?
A passenger can Viva Air Columbia Cancel flight in the easy and quickest ways without facing any trouble. Follow the steps below for an easy cancellation.
● First, the passenger must visit the official viva air Colombia website.
● Then click on the Manage Booking Option.
● Then, fill in all the details carefully regarding the name, last name, and the booking confirmation number or the reservation number.
● On the next page, the passenger can see his original booking; there will be an option for canceling my booking and click on it.
● On the next page, you must fill in the reason for cancellation. Then, you have to pay the cancellation charges, if any.
● Finally, you will receive a cancellation message on the registered mail id. You can call the Viva Air customer service at 1-844-673-0381 or dial +1 801 630 8358 .
How do I reschedule the viva air Colombia flight (steps)
The customer can make changes or reschedule their flight ticket date by the following procedure.
Open the official website of viva air Colombia using the URL: www.vivaair.com.
After that, you can sees the option Manage my Booking option on the screen.
After clicking on the Manage booking option, enter the required details like name and then enter the booking confirmation number.
Then click on the reservation which you had done earlier, and reschedule my booking.
You have to check the other flight dates, and select the suitable flight date at your convenience.
Then you will get a confirmation of the new reservation to the registered mail id.
If the customer has any problem regarding the rescheduled process of the flight tickets, then you can connect with the Viva air Colombia customer service at+1 (805) 576-8081 or dial +1 801 630 8358 .
Viva Air Colombia changed fee waived
The passenger could get a full refund if the passenger booked the flight tickets at least seven days before the planned departure flight.
In case the passenger cancels flight tickets within 24 hours of booking them. Then the passenger can get a full refund.
If the passenger has purchased the tickets from the airlines directly, then they are eligible to get a total amount of refund from the airline if the cancellation has been made in the prescribed time.
For any further information, the customer can connect and dial +1 (805) 576-8081 or +1 801 630 8358
Viva Air Columbia Customer Service
For further information on Viva Air Columbia, the passengers can connect at +1 (805) 576-8081 or dial +1 801 630 8358.
Below are the other number:
United States: 8556520600
Punta Cana: 18299548019
Costa Rica: 50640023343
You can also your queries to Cuentanos@vivaair.com and get 24*7 assistance.
1.Can I edit my flight ticket?
Ans: Yes. It is possible to reschedule or cancel a flight. In addition, you can change your reservation through our website. However, you may need to pay a change or cancellation fee depending on the fare class of your ticket.
2.Is Viva Air the same as Viva Colombia?
Ans: Yes.Viva Air Colombia initially operated under the name and branding, VivaColombia but rebranded to Via Air Colombia in 2018.
3.Does Viva Air include a carry-on bag?
Ans: Viva Air passengers are permitted to bring onboard the aircraft one piece of cabin baggage plus one personal item, such as a briefcase, camera bag, or small backpack. The most remarkable thing about flying with Viva is that all the tickets you buy include a backpack or purse.
4.Is Viva Air a good airline?
Ans: Viva Air is Certified as a 2-Star Low-Cost Airline for the quality of its airport and onboard product and staff service. Product rating includes cabin comfort, baggage/seat charges, buying onboard food & beverages, cabin cleanliness, and service rating cover cabin and ground staff.
5.What is the phone number for seat-up gradation at Viva air Colombia?
Ans: For any queries regarding the seat up gradation at viva air Colombia you can call customer service at 019005558989 or dial +1 801 630 8358
6.How much does Viva air Colombia take a fee on changing flights?
Ans: If the passenger has booked the flight and wants to cancel it, if the passenger has canceled within 24 hours of the booking, then the passenger gets it done for free. Still, if the cancellation or changes flight tickets after the prescribed time, they will have to pay certain charges to viva air Colombia for cancellations ranging between $150 to $500 for doing changes.
7.Does Viva air Colombia have business class?
Ans: The business class of viva air Colombia has very comfortable and relaxed seats. They also made extra legroom space for passengers traveling with viva air Colombia. They make their passengers feel free and all the luxury of business class tickets. It also includes different types of food items for the passengers.
I hope you understood every piece of information related to Upgrade flight ticket at Viva Air Colombia .Check the official website using the URL www.vivaair.com. or FAQs above for more details.
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